1. Terms and Conditions (T&C) – Munafaz

Welcome to Munafaz (“we,” “our,” “us”). By accessing or using our website/app, you agree to comply with these Terms and Conditions. Please read carefully.

General

• Munafaz is an online marketplace offering physical products, digital vouchers, and services across categories like Beauty, Fashion, Food, Electronics, Kids, Travel, etc.

• By purchasing from Munafaz, you confirm that you are at least 18 years old or using the platform under parental guidance.

• Prices, offers, and availability of products are subject to change without prior notice.

Accounts

• Users must provide accurate information while registering.

• You are responsible for maintaining the confidentiality of your account and password.

Orders & Payments

• Orders are accepted subject to availability and confirmation of payment.

• Digital vouchers once sold may not be exchangeable unless specified.

• Payments are processed securely via trusted gateways.

Shipping & Delivery

• Physical product delivery timelines may vary depending on location and availability.

• Delivery delays due to third-party courier services are beyond our control.

Restrictions

• You agree not to misuse the platform for fraudulent transactions, spamming, or violating applicable laws.

• Munafaz reserves the right to suspend or terminate accounts violating policies.

Liability

• Munafaz is not responsible for damages caused by misuse of products or third-party seller issues.

• For digital vouchers, once a code is delivered and redeemed, Munafaz is not liable for any further disputes.

Governing Law

• These terms are governed by the laws of Bangladesh. Any disputes will be subject to the courts of Dhaka.